Services
Customer Service
We work hard to make your life easier. Our commitment to superior service has earned the Domtar Distribution Group a solid reputation for reliability and integrity. It's also earned us one of highest levels of customer satisfaction in the industry.
Here to serve you
Have a question about a product, pricing, availability, delivery, or just about anything else? The answers you need are just a phone call or email away. We make sure you have access to the information or assistance you need, whenever you need it.
Focused on your needs
Our ability to stay close to our customers enables us to anticipate their needs. In today's ever-changing business environment, having a paper partner focused on your specific needs and priorities can eliminate a lot of headaches.
Committed to your satisfaction
Assuring your satisfaction is our first priority. We go out of our way to ensure the accuracy of every order. If you have an issue with any aspect of our products or service, our experienced Quality Complaint and Claims Management professionals are committed to resolving them to your satisfaction, quickly and professionally.
At the Domtar Distribution Group, we're proud of the relationships we build with our customers. The quality of our customer service is a key factor behind these strong partnerships.